Refund policy

Last updated: October 12, 2026

ALL SALES ARE FINAL

Thank you for shopping with LEATHER AND LARIAT! ♡ Every item in our shop is offered in limited quantities, and many pieces are made to order or personalized just for you. Because of this, all sales are final.

We do not accept returns or exchanges, and we do not offer refunds or store credit for:

  • Change of mind
  • Sizing or fit
  • Color or style preference
  • Personalized or custom items, including spelling or details entered by the customer
  • Sale, clearance, and preorder items
  • Jewelry, including earrings
  • Gift cards

Please read product descriptions, sizing information, and measurements carefully before ordering. If you have a question about an item, email us before you buy, and we'll gladly help.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your order arrives damaged or defective, or you received the wrong item, size or color, email us at LEATHERANDLARIAT@gmail.com within 3 days of delivery with:

  • Your order number
  • Clear photos of the item
  • Photos of the shipping mailer or box and the shipping label

Please keep the item and all packaging until your issue is resolved. Once we review it, we'll make it right with a replacement or a refund to your original payment method if a replacement isn't available. Claims reported after 3 days may not be eligible.

If a package was damaged in transit, we may need to file a claim with USPS or the shipping carrier, and they may ask to see the item and packaging.

PERSONALIZED ITEMS

Custom and personalized items are made exactly as entered at checkout. Please double-check all names, spelling, dates, and options before placing your order. If we make an error on your personalized item, contact us within 3 days of delivery, and we will remake it.

ORDER CANCELLATIONS

If you need to cancel or change an order, email us as soon as possible. We can only cancel orders that have not yet been processed, printed or shipped. Personalized and made-to-order items cannot be canceled once production has started.

LOST OR STOLEN PACKAGES

LEATHER AND LARIAT is not responsible for packages marked delivered by the carrier, or for packages sent to an incorrect address entered at checkout. See our Shipping Policy for more details.

QUESTIONS?

LEATHER AND LARIAT
Operated by Haley Eliza LLC
Texas, USA
Email: LEATHERANDLARIAT@gmail.com